Terms and Conditions
Shipping and Sales Tax
Shipping cost is calculated using the weight and dimensions of the product(s) ordered based on selected shipping method. Due to the nature of our products, shipping calculations are estimates only.
Applicable tax will be added to your order total.
Payment methods accepted:
- Credit Card
Credit Cards Accepted:
- Master Card
- American Express
Terms and Conditions
WARRANTY/DISCLAIMER: Comstar Supply, Inc. does not make any warranty, other than may be available from the manufacturer, expressed or implied, of merchantability, suitable for any particular purpose, or durability of product. In no event shall Comstar Supply, Inc. (or its authorized representatives) be liable for incidental or consequential damages, including, but not limited to, loss of sales, profit, revenue or goodwill, cost of capital, cost of substitute products, facilities, or services downtime.
COSTS OR ATTORNEY FEES: Comstar Supply, Inc. neither assumes, nor does it authorize any other person to assume on its behalf, any other liability in connection with the sale of product, whether asserted by purchaser, against Comstar Supply, Inc. or against purchaser by any other party, even if Comstar Supply, Inc. has been advised of the possibility of such damages; and purchaser agrees to defend, indemnify and hold Comstar Supply, Inc. harmless from any and all claims, actions, demands, or liability to third parties which result from the use of Comstar Supply, Inc.’s products. Buyer shall at its own expense, defend and hold seller harmless from any claims there on of any matter whatsoever. Comstar Supply, Inc. agrees only to terms on it’s invoice which has control over terms in customer’s purchase order. If found liable, Comstar Supply, Inc.’s entire liability for damages in connection with the product provided to purchaser or purchaser’s users (whether based in contract, tort, or otherwise) will in no event exceed the amount paid by purchaser. All legal actions will be governed by and tried in the state of Pennsylvania.
PAYMENT TERMS: Payment is due when order is placed, unless otherwise arranged by Comstar Supply, Inc. Customers with existing accounts and credit terms without a private catalog are welcome to call for pricing or remit payment at the time the order is placed via online transaction. Buyer agrees to pay at the rate of one and one half percent (1-1/2%) per month on all invoices not paid within the selling terms. Payments will be applied first to service charges then to the oldest purchase invoice then outstanding. Comstar Supply, Inc. shall be entitled to its reasonable attorney’s fees in any effort to enforce this agreement whether or not a lawsuit is instituted. Should suit action or other proceedings be instituted to collect any amount due, Comstar Supply, Inc. shall be entitled to recover from the other party reasonable attorney fees in both trial appellate courts. Correspondence, credit application, purchase order or order acknowledgement electronically remitted (facsimile or e-mail) constitute acceptance of sellers terms and conditions of this agreement.
SECURITY INTEREST: Comstar Supply, Inc. shall retain a security interest in all materials and goods until buyer makes payment in full. Buyer by acceptance of the goods and materials described on the face of this document, grants to Comstar Supply, Inc. a security interest in all other inventory now of hereafter owned or possessed by the buyer to secure payment of the purchase price of the goods and materials. Buyer agrees within twenty-four (24) hours notice from Comstar Supply, Inc. to execute the appropriate UCC financing statements to evidence the security interests of Comstar Supply, Inc.
SHIPPING: ***Please Note*** Due to multiple shipping locations, your estimated shipping quote can be lower or higher. Please be advised, Comstar Supply, Inc. will adjust your total price and your credit card will be either credited or charged for the difference. Please call our office for information (866) 326-6782 Buyer acknowledges and agrees that it shall have no right to cancel shipments of seller’s products in transit to buyer except after obtaining seller’s written consent. Buyer shall indemnify and hold seller harmless against any and all losses sustained by seller as a result of buyer’s cancellation or delay of any delivery of shipment of shipment in transit to buyer.
INSPECTION/CLAIMS: If accepted by buyer, all products are assumed to meet all of buyer’s purchase requirements and specification. Buyer shall inspect material against shipping papers upon delivery and unloading at destination. Before taking possession of product, it is customer’s responsibility to verify condition of product; otherwise it is customer’s responsibility. No claims for shortages or damaged materials will be valid or recognized by Comstar Supply, Inc. unless written notice specifying the nature and extent of such shortage or damage is mailed to Comstar Supply, Inc. within five (5) days from the date of delivery accompanied by the original freight bill, with notation by the authorized agent of the carrier as to the items and quantities short or damaged. In no event shall Comstar Supply, Inc. be responsible for or liable for any incidental, special, or consequential damage or commercial loss of any type or nature by reason of such shortage or damaged materials. Buyer acknowledges and agrees that all orders for seller’s products are accepted upon the express understanding that seller shall not be liable for delays or failure to meet delivery schedules occasioned by and of the following: (1) Delays in transportation (2) Strikes/disagreements between management and labor (3) Change in availability of materials (4) Other causes beyond seller’s control.
RETURNS (RMA’s) & EXCHANGES: Comstar Supply Return Policy: • Items may only be returned within 30 calendar days of initial purchase. • Custom fabricated/cut items (e.g. – plow blades, HDPE, fiber optic cable, etc.), and special order items (as indicated on Comstar Supply quotes or sales orders) ARE NOT returnable. • Returns may be subject to a 20-25% restocking fee. • Customer is responsible for return shipments (shipping costs are not refundable) • To return an order: 1. Contact your Comstar Supply sales representative, so that a Comstar Supply or Vendor RMA can be created (*confirm that items and quantities on RMA match actual return). 2. Be sure to include the RMA with the return shipment (refund/credit will not be issued for any returns received without an RMA). 3. Once returns have been received and inspected a credit card refund will be issued within 15 calendar days.
Please feel free to contact Comstar Supply’s sales department if you have any questions.